Outstanding Service!

Dear Mr. Scully,
I am writing you this letter to notify you of exemplary and outstanding service that was provided by both Billy Holmes (Fixed Operations Manager/Service Manager) and George (Service Technician). I will continue to use your dealership for all my Volkswagen New Beetle needs and services. Please put a copy of this letter into Billy and George's permanent files and please consider them in the future for any future promotions. I also plan on going on the internet and providing your dealership with a splendid review of service. I will be sure to recommend your dealership and the Volkswagen brand to any and every one because of the wonderful service I have received from Billy and George.

Kelly A.

Pleasant Sales Experience

We purchased a Jetta wagon on Friday, 4/1/11, and our sales representative was Terry Heyne. He made this purchase a very pleasant experience. He was very straight forward and seemed honest; and every thing he told us checked out to be true (values, etc.). He was extremely friendly, as was the rest of the staff. What a great car buying experience! Thank you!

Ray V.

Quality Organization


Dear Mr. Scully,
    I just purchased my third new vehicle from your dealership and I feel compelled to tell you that this latest experience surpassed all previous events.
    The salesman involved in my latest purchase was Mr. Barry Dodson.  This gentleman is the perfect illustration of why I continue to travel from Pennsylvania to purchase new vehicles from your dealership.  Mr. Dodson was extremely engaging in the sales presentation.  He was not overbearing, as some salesmen are known to be.  Most importantly to me, at no time during the process did he offer up a red herring simply for the purpose of selling me the vehicle.  While Mr. Dodson displayed nothing more than professionalism during the entire sales process, another individual deserves accolades: one of your service consultants, Ms. Wendy Julian. 
    My vehicle was ready for delivery on Saturday, June 26, 2010.  There was a minor incident regarding the installation of mud guards on my new vehicle.  Realizing I was traveling back to Pennsylvania on Sunday, and not returning to your area until late in the summer, Ms. Wendy did yeoman's work - at 4:00 in the afternoon - in order to ensure the mud guards were installed, saving me a special visit upon my return.
    In closing, I wish to tell you that your dealership is a quality organization.  In my opinion, your dealership will continue to prosper as long as management continues to employ front line individuals such as Ms. Wendy Julian and Mr. Barry Dodson.
    Thank you for delivering another great Volkswagen.

William S.
   

Getting To Know You

Hi, Chris!
Just a quick note to say that we LOVE our TDI!  We are more than sold on the features, gas mileage, comfort, and smoothness of this vehicle!
Thank you so much for all your efforts and time during our short stay in SC.  We plan on coming down the week before Christmas which should hit around our 2,500 mile check-up. (Oh, darn - we'll have to drive to your dealership for our check-up :)
Anyway, it was great getting to know you and your team.  Look forward to seeing ya'll again soon.
Thanks again!

Katie C.